Privacy / RefundPolicy
At Authentic Printers, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your personal data. By accessing or using our website and services, you agree to the terms and practices described in this policy.
1. Information Collection:
- We may collect personal information, such as your name, email address, and shipping address, when you place an order or provide it voluntarily through our website.
- We also collect non-personal information, including your IP address, browser type, and referring pages, to enhance your browsing experience and improve our services.
- We use cookies and similar technologies to gather information about your interactions with our website and tailor your experience accordingly.
2. Use of Information:
- We use the personal information you provide to process your orders, fulfill your requests, and deliver the products and services you have purchased.
- Your shipping address and contact details may be shared with our trusted shipping partners to ensure timely delivery.
- We may use your email address to communicate order updates, promotional offers, and relevant information about our products and services. You have the option to opt-out of these communications at any time.
3. Data Retention:
- We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Non-personal information may be retained for statistical analysis and improving our website’s performance.
4. Returns and Refunds:
- Returns are accepted within 30 days of purchase. Please contact our customer support team to initiate the return process.
- As all our services are authentic and custom-made, we do not offer refunds.
5. Security Measures:
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- However, please note that no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Shipping:
- For residents within the United States, we offer same-day or next-day shipping to ensure prompt delivery of your orders.
- For customers outside the United States, please allow 3 to 5 days for shipping.
7. Third-Party Links:
- Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Updates to the Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us through the provided channels.
Need help?
Contact us at contact@authenticprinters.com for questions related to refunds and returns.